{"id":2113,"date":"2022-06-08T17:38:16","date_gmt":"2022-06-08T15:38:16","guid":{"rendered":"https:\/\/www.ambius.co.za\/blog\/?p=2113"},"modified":"2025-09-01T14:37:49","modified_gmt":"2025-09-01T12:37:49","slug":"making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance","status":"publish","type":"post","link":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/","title":{"rendered":"Making (unforgettable) first impressions"},"content":{"rendered":"\n<p>The reception area is usually the first thing you see when entering an office. And as psychologists are quick to tell us, first impressions not only matter, they last. Here\u2019s how to ensure that your reception area makes a positive first impression.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"350\" src=\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2021\/06\/Sanigreen-reception.png\" alt=\"\" class=\"wp-image-1521\"\/><\/figure>\n\n\n\n<p>Judging something on first impressions isn\u2019t a myth \u2013 it\u2019s scientifically proven. Research from psychologists at <a href=\"https:\/\/www.psychologicalscience.org\/observer\/how-many-seconds-to-a-first-impression\">Princeton University <\/a>revealed that it takes us just one tenth of a second to form first impressions of strangers&#8217; faces, and that these first impressions aren&#8217;t easily changed once made.&nbsp;<\/p>\n\n\n\n<p>So, how can you make your office reception area as welcoming as possible, to ensure that the first impressions of visitors or customers are positive ones?&nbsp;<\/p>\n\n\n\n<p><strong>We believe that the answer to this lies in combining some old knowledges, and some new findings<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Biophilia<\/strong>: our innate tendency to seek connections with nature, which is a concept that&#8217;s been around since the 1970&#8217;s, and <\/li>\n\n\n\n<li><strong>Rentokil Initial&#8217;s 2021 global hygiene research<\/strong>: which shone a light on changing expectations of a hygienic workplace.\u00a0<\/li>\n<\/ol>\n\n\n\n<p>Let me elaborate on how these two pieces of information are not only related, but can ensure that you make a great first impression. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Going green<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"359\" src=\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Entrance-hall-biophilia.png\" alt=\"\" class=\"wp-image-2144\" srcset=\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Entrance-hall-biophilia.png 768w, https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Entrance-hall-biophilia-300x140.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>Incorporating <a href=\"https:\/\/www.ambius.co.za\/about-ambius\/biophilia\/\" target=\"_blank\" rel=\"noreferrer noopener\">biophilic design principles <\/a>\u2013 tapping into humans\u2019 innate need to connect with nature \u2013 could be part of the answer to fostering  memorable first impressions. Simply put, the biophilia hypothesis tells us what we already know: connecting with nature makes us happier and healthier.<\/p>\n\n\n\n<p>So why not utilise this innate affinity for nature by incorporating plants (an aesthetically pleasing addition) to any entrance or reception area?<\/p>\n\n\n\n<p>Incorporating large potted plants at the entrance, combined with smaller plants on the reception desk itself is a great place to start for an instantly natural feel. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Making hygiene second nature<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"350\" src=\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2021\/06\/3.png\" alt=\"\" class=\"wp-image-1522\"\/><\/figure>\n\n\n\n<p>But let&#8217;s take that one step further&#8230; imagine if we could combine our need to connect with nature with changing expectations from employees and consumers regarding visible hygiene. <\/p>\n\n\n\n<p>In September 2021 Rentokil Initial released a new hygiene report,<a href=\"https:\/\/content.initial.co.za\/global-hygiene-reset-report\"> <em>The Global Hygiene Reset,<\/em><\/a> examining the Coronavirus pandemic\u2019s influence on people\u2019s behaviour, expectations, and attitudes towards hygiene. <\/p>\n\n\n\n<p>We surveyed 20,000 people across 20 countries &#8211; including South Africa &#8211; to build a global perspective. Unsurprisingly, we found that hygiene concerns have been increased by the pandemic, with 71% of respondents concerned about whether a venue has adequate measures in place to stop the spread of germs, and 84% of respondents feeling that it\u2019s important that employers prioritise creating safe and hygienic environments.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Biophilia meets Hygiene<\/h3>\n\n\n\n<p>So why not make a great first impression by addressing those hygiene concerns immediately, as employees, visitors, or guests enter your reception?  And why not do it by combining the beauty and benefits of a living plant with the functionality of a hand sanitiser? <\/p>\n\n\n\n<p>Our <a href=\"https:\/\/www.ambius.co.za\/sanigreen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sanigreen plant stand hand sanitiser<\/a> unit provides visible reassurance that hygiene protocols are being taken seriously, while feeding our need for a connection with nature.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">First impressions &#8211; best impressions?<\/h3>\n\n\n\n<p>The reception area is the face of the office, so it\u2019s important to ensure it represents the company\u2019s values <em>and <\/em>feels welcoming. <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p>By incorporating biophilic design elements and people&#8217;s need for more visible hygiene protocols and assurances, you&#8217;ll be sure to create positive and lasting first impressions of your business. <a href=\"https:\/\/www.ambius.co.za\/contact\/\">Contact us Today!<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"158\" src=\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/05\/Contact-Ambius-banner-1024x158.png\" alt=\"Contact Ambius banner\" class=\"wp-image-2063\" srcset=\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/05\/Contact-Ambius-banner-1024x158.png 1024w, https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/05\/Contact-Ambius-banner-300x46.png 300w, https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/05\/Contact-Ambius-banner.png 1170w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>The reception area is usually the first thing you see when entering an office. And as psychologists are quick to tell us, first impressions not only matter, they last. Here\u2019s how to ensure that your reception area makes a positive first impression. Judging something on first impressions isn\u2019t a myth \u2013 it\u2019s scientifically proven. Research [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":21,"featured_media":2156,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_s2mail":"yes","footnotes":""},"categories":[1,10,73,3],"tags":[],"class_list":["post-2113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ambius","category-biophilia","category-interior-plants","category-office-plants"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Making (unforgettable) first impressions - Ambius ZA Blog<\/title>\n<meta name=\"description\" content=\"Making great first impressions on customers or employees depends on your reception area. Ensure great first impressions with Ambius.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Making (unforgettable) first impressions - Ambius ZA Blog\" \/>\n<meta property=\"og:description\" content=\"Making great first impressions on customers or employees depends on your reception area. Ensure great first impressions with Ambius.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/\" \/>\n<meta property=\"og:site_name\" content=\"Ambius ZA Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-08T15:38:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-01T12:37:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Making-a-first-impression.png\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"359\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Nathalie Leblond\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nathalie Leblond\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/\",\"url\":\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/\",\"name\":\"Making (unforgettable) first impressions - Ambius ZA Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.ambius.co.za\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Making-a-first-impression.png\",\"datePublished\":\"2022-06-08T15:38:16+00:00\",\"dateModified\":\"2025-09-01T12:37:49+00:00\",\"author\":{\"@id\":\"https:\/\/www.ambius.co.za\/blog\/#\/schema\/person\/fd00013f3dace04736958fadc2ec5e78\"},\"description\":\"Making great first impressions on customers or employees depends on your reception area. Ensure great first impressions with Ambius.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#primaryimage\",\"url\":\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Making-a-first-impression.png\",\"contentUrl\":\"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Making-a-first-impression.png\",\"width\":\"768\",\"height\":\"359\",\"caption\":\"Biophilia\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ambius.co.za\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Making (unforgettable) first impressions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ambius.co.za\/blog\/#website\",\"url\":\"https:\/\/www.ambius.co.za\/blog\/\",\"name\":\"Ambius ZA Blog\",\"description\":\"Ambius ZA blog written by the Plant Doctor\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ambius.co.za\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ambius.co.za\/blog\/#\/schema\/person\/fd00013f3dace04736958fadc2ec5e78\",\"name\":\"Nathalie Leblond\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ambius.co.za\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/483b77d770d03940467d1d8f86f667cd4fd767d1d2dd5a71f6af966bf54deac6?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/483b77d770d03940467d1d8f86f667cd4fd767d1d2dd5a71f6af966bf54deac6?s=96&d=mm&r=g\",\"caption\":\"Nathalie Leblond\"},\"url\":\"https:\/\/www.ambius.co.za\/blog\/author\/nleblond\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Making (unforgettable) first impressions - Ambius ZA Blog","description":"Making great first impressions on customers or employees depends on your reception area. Ensure great first impressions with Ambius.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/","og_locale":"en_US","og_type":"article","og_title":"Making (unforgettable) first impressions - Ambius ZA Blog","og_description":"Making great first impressions on customers or employees depends on your reception area. Ensure great first impressions with Ambius.","og_url":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/","og_site_name":"Ambius ZA Blog","article_published_time":"2022-06-08T15:38:16+00:00","article_modified_time":"2025-09-01T12:37:49+00:00","og_image":[{"width":768,"height":359,"url":"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Making-a-first-impression.png","type":"image\/png"}],"author":"Nathalie Leblond","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Nathalie Leblond","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/","url":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/","name":"Making (unforgettable) first impressions - Ambius ZA Blog","isPartOf":{"@id":"https:\/\/www.ambius.co.za\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#primaryimage"},"image":{"@id":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Making-a-first-impression.png","datePublished":"2022-06-08T15:38:16+00:00","dateModified":"2025-09-01T12:37:49+00:00","author":{"@id":"https:\/\/www.ambius.co.za\/blog\/#\/schema\/person\/fd00013f3dace04736958fadc2ec5e78"},"description":"Making great first impressions on customers or employees depends on your reception area. Ensure great first impressions with Ambius.","breadcrumb":{"@id":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#primaryimage","url":"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Making-a-first-impression.png","contentUrl":"https:\/\/www.ambius.co.za\/blog\/wp-content\/uploads\/2022\/06\/Making-a-first-impression.png","width":"768","height":"359","caption":"Biophilia"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ambius.co.za\/blog\/making-great-first-impressions-on-customers-or-employees-depends-largely-on-the-state-of-your-reception-area-or-entrance\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ambius.co.za\/blog\/"},{"@type":"ListItem","position":2,"name":"Making (unforgettable) first impressions"}]},{"@type":"WebSite","@id":"https:\/\/www.ambius.co.za\/blog\/#website","url":"https:\/\/www.ambius.co.za\/blog\/","name":"Ambius ZA Blog","description":"Ambius ZA blog written by the Plant Doctor","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ambius.co.za\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.ambius.co.za\/blog\/#\/schema\/person\/fd00013f3dace04736958fadc2ec5e78","name":"Nathalie Leblond","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ambius.co.za\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/483b77d770d03940467d1d8f86f667cd4fd767d1d2dd5a71f6af966bf54deac6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/483b77d770d03940467d1d8f86f667cd4fd767d1d2dd5a71f6af966bf54deac6?s=96&d=mm&r=g","caption":"Nathalie Leblond"},"url":"https:\/\/www.ambius.co.za\/blog\/author\/nleblond\/"}]}},"_links":{"self":[{"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/posts\/2113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/comments?post=2113"}],"version-history":[{"count":23,"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/posts\/2113\/revisions"}],"predecessor-version":[{"id":2699,"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/posts\/2113\/revisions\/2699"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/media\/2156"}],"wp:attachment":[{"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/media?parent=2113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/categories?post=2113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ambius.co.za\/blog\/wp-json\/wp\/v2\/tags?post=2113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}